Terms of Service

Effective Date: [Insert Date]

These Terms of Service (“Terms”) govern your access to and use of the CNTRL website, mobile applications, browser extensions, and related services (collectively, the “Service”) operated by CNTRL, Inc. (“CNTRL,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using CNTRL, you represent that you meet this requirement.

2. Accounts

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate information

  • Keep your login credentials secure

  • Notify us immediately of unauthorized access

You are responsible for all activity under your account.

3. Description of the Service

CNTRL provides a digital closet and shopping platform that may include:

  • Item cataloging and visual closet management

  • AI-powered pricing, recommendations, and search

  • Affiliate integrations with resale and retail platforms

  • Automated data ingestion from supported integrations

  • Shopping discovery and trend intelligence tools

We may modify, suspend, or discontinue features at any time.

4. Affiliate Disclosure

CNTRL participates in affiliate marketing programs. This means we may earn commissions when users click links or make purchases through certain links on the Service.

Affiliate relationships do not influence our product recommendations unless explicitly disclosed.

5. User Content

You may upload content including photos, item details, descriptions, and other materials (“User Content”).

You retain ownership of your User Content.

However, by uploading content, you grant CNTRL a worldwide, non-exclusive, royalty-free license to:

  • Host

  • Store

  • Display

  • Reproduce

  • Modify (for formatting, optimization, AI analysis)

  • Use for product improvement and feature functionality

You represent that:

  • You own or have rights to the content you upload

  • Your content does not infringe any third-party rights

  • Your content is lawful

We may remove User Content at our discretion.

6. Acceptable Use

You agree not to:

  • Violate any law

  • Upload stolen goods or fraudulent listings

  • Interfere with platform security

  • Reverse engineer the Service

  • Use bots or scraping tools without permission

  • Misrepresent ownership of items

Violation may result in suspension or termination.

7. AI and Automated Systems

CNTRL may use artificial intelligence, machine learning, and automated systems to:

  • Analyze uploaded content

  • Provide pricing insights

  • Generate recommendations

  • Improve platform performance

AI-generated outputs are informational only and may not be accurate. You are responsible for your own pricing, purchasing, and selling decisions.

8. No Marketplace Liability

CNTRL is not a marketplace and does not:

  • Take possession of items

  • Facilitate payment processing (unless explicitly stated)

  • Guarantee authenticity

  • Guarantee resale outcomes

Transactions occur between users and third-party platforms.

We are not responsible for disputes between users and third-party marketplaces.

9. Intellectual Property

All CNTRL software, branding, logos, design, and content (excluding User Content) are owned by CNTRL or its licensors.

You may not copy, distribute, or create derivative works without permission.

10. Third-Party Services

The Service may link to third-party platforms (e.g., resale sites, retailers, analytics providers).

We are not responsible for:

  • Their content

  • Their privacy practices

  • Their performance

  • Their policies

Your use of third-party services is governed by their terms.

11. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE.”

We disclaim all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy of pricing or AI outputs

We do not guarantee uninterrupted or error-free service.

12. Limitation of Liability

To the maximum extent permitted by law:

CNTRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or lost resale opportunities.

Our total liability shall not exceed $100 or the amount you paid to CNTRL in the past 12 months, whichever is greater.

13. Indemnification

You agree to defend and indemnify CNTRL from claims arising out of:

  • Your use of the Service

  • Your User Content

  • Your violation of these Terms

14. Termination

We may suspend or terminate your account at any time for violations of these Terms or for business reasons.

You may stop using the Service at any time.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

16. Dispute Resolution

Any dispute arising from these Terms shall be resolved through binding arbitration in California, unless prohibited by law.

You waive the right to participate in class actions.

17. Changes to These Terms

We may update these Terms at any time. Continued use after changes indicates acceptance.